You’ve worked hard to make sure your commercial property is a safe and functional environment for your employees and clients alike. Trusting your commercial plumbing needs to the right professional can help you maintain the environment you’ve worked so hard to create.
At JAM Service Company, we know that it can be easier said than done to find a company you can trust with your property’s commercial plumbing needs. To ensure the plumber you choose is up for the job, be sure to ask them questions like:
1) Are You Licensed and Insured?
Make sure your commercial plumber carries the proper licenses and insurance that not only protect themselves but also protects your business. Licensing ensures that the plumber has met the necessary training and education requirements, demonstrating their competency in handling plumbing tasks. Insurance protects you from liability in case of accidents or damages that may occur during the job.
The plumber should provide proof of their license and insurance. You can even verify the license with local authorities to ensure it is current and valid. If they hesitate to provide this information, it could be a red flag.
2) What’s Your Experience with Commercial Plumbing Projects?
Commercial plumbing projects are often large in scale and complex in nature, requiring a different level of expertise compared to residential plumbing. Asking about a plumber’s experience with commercial projects will help to ensure they understand the specific demands and regulations that come with larger systems.
The commercial plumbing company should be able to provide specific examples of past commercial projects that would be similar to the work they’d be doing at your property. Feel free to ask about their familiarity with specific systems, types of buildings, and any challenges they overcame in those projects.
3) Do You Offer Warranties?
Warranties are a sign of confidence in the quality of work that the plumber provides. Ideally, they should offer warranties that could protect your property against future issues that may arise after the job is completed. A reputable plumber should stand behind their work, giving you peace of mind.
Inquire about the specifics of the warranty, including its duration and what exactly is covered. A good response will include details about both the workmanship warranty and any product warranties on materials used.
4) How Do You Price Your Services?
Some commercial plumbers price their work by the hour, while others may offer flat rates or project-based pricing. Understanding how a plumber prices their services is essential for budgeting and ensuring you receive fair value for the work performed.
Transparent pricing helps you avoid unexpected costs and allows for better financial planning. It’s important to know what factors influence their pricing, such as labor, materials, and any additional fees, so you can make informed decisions. Whether flat rates or hourly pricing works best for you, communicate with the plumbing business to determine how they price their work.
5) What Types of Commercial Plumbing Systems Do You Specialize in?
Different types of commercial properties require specialized plumbing equipment, whether it’s a restaurant, office building, or industrial facility. A plumber who specializes in your specific type of plumbing system will have the necessary knowledge to handle unique requirements and potential issues.
The plumber should be able to detail their expertise with various industries, such as restaurants, high-rises, or healthcare facilities. Look for someone with experience in your industry to ensure they understand the specific needs that you face.
6) Do You Offer Emergency Plumbing Services?
Of course, you’re not locked into only working with this company for all of your future needs, but if an emergency arises, it helps to have a trusted plumbing service ready to respond quickly. Plumbing emergencies can occur unexpectedly, leading to significant damage and costly repairs if not addressed promptly. Knowing whether a plumber offers emergency services can provide you with peace of mind and a reliable resource in critical situations.
The plumber should have a clear policy regarding emergency services, including availability, response times, and any additional fees associated with after-hours calls.
7) Can You Provide References From Previous Customers?
Finally, it can help to hear directly from past customers regarding the quality of work that the commercial plumber provides. Speaking to past clients can help you gauge whether they can meet your expectations.
Any commercial company in the plumbing industry should be able to provide you with references. Follow up with these contacts to ask about their experiences, including the quality of the work, adherence to timelines, and overall satisfaction. Positive feedback and repeat business are good indicators of a trustworthy commercial plumber.
Choose JAM Service Company for Trusted Commercial Plumbing Services in New York City
At JAM Service Company, we believe that your needs come first. We’re dedicated to meeting all of your commercial plumbing needs, no matter the size or scope involved. Since 1992, we’ve served the Five Boroughs of New York City with exceptional service and a commitment to quality.Don’t leave your plumbing to chance. Choose JAM Service Company for being a dependable, high-quality commercial plumbing service that keeps your business running smoothly. Contact us today to discuss your needs and schedule a consultation!
